TQM.. Six Sigma.. ISO 9001.. all these terms can hardly be imagined in the sub-urban, crowded trains of Mumbai, can they? But there is a set of people who make it possible.. They are the people now famously known as the "Mumbai Dabbawaalas".. I just learned today that their association is termed "Nutan Mumbai Tiffin Box Suppliers' Association".. As a B-school student, let me go with the acronym tradition and call them NMTBSA..
Going by the latest trend in all IIMs, our institute also arranged for a lecture by the famed dabbawaalas from Mumbai.. I must admit that I was quite skeptical about what significance such a lecture would have.. And whether its been unnecessarily hyped by everyone.. But after attending the session and especially seeing the documentary at the end, I would say that all Indians should atleast see how the system works.. It almost reflects a utopian world as far as I am concerned.. Which makes it even more special because such a thing has been in existence for almost 116 years now..
The kind of service these dabbawaalas provide is quite hard to imagine, given the circumstances they do it in.. Anyone who has been in a Mumbai local train knows what it takes to wrestle one's way to get any space on those trains.. For them to cover the entire length of Mumbai in those trains carrying those heavy loads, both on the western and central lines, and provide service with a zero error rate (well officially it is 1 error in 6 million) is simply mindboggling.. Again I would like to stress on the kind of environment they do it in.. Not a single dabbawaala is educated more than 8th standard.. Their average age is 52 years.. And many of them have to carry loads upto 75-80 kgs on their heads.. Their only dependence is on the Mumbai local train service which is very reliable as long as the weather gods don't intervene drastically.. The way they sort out and separate the 2,00,000 dabbas they handle every single day is quite amazing.. Not a single dabba gets misplaced or sent to the wrong destination.. The system is entirely manual and surprisingly, there is NO mistake ever made.. The confidence of the President and the Secretary of the association in their system was quite a revelation.. Why shouldn't they be, after all they are Six Sigma certified!! The secretary actually made fun of terms such as Logistics and Supply Chain Management saying that they are told they are good at it but he doesn't even know what they mean.. Being a so-called OR enthusiast myself, I was really amused by a lot of his comments..
All in all, I would say it was a very humbling experience for every one of us listening to the two gentlemen talk about an organization where every single employee is also a partner.. Everyone earns the same amount of money.. All the revenue generated is distributed equally among all the partners.. It reminded me of the word syndicalism used by Bertrand Russell in his writings.. When I say syndicalism, I am not referring to the Trade Union aspect of the philosophy; I am talking about the fact that every single person has an equal stake in the organization.. Such a system is very difficult to find and the Dabbawaalas are unique not only in that respect, but also the fact they have the most efficient system in the world.. Finally, I must thank our Operations professors for arranging such an interaction which gives people like me a different perspective to life altogether.. Life never ceases to throw its set of surprises, does it?
Subscribe to:
Post Comments (Atom)
27 comments:
Did not attend the real thing, but I can say for sure that I did not MISS it. Super description. Impressive, keep blogging and sharing.
Hi.
I read a same topic 2 month ago. The topic helps me to improve my competency.
Apart from that, below article also is the same meaning
Six sigma terms
Tks again and nice keep posting
rgs
dating in philly [url=http://loveepicentre.com/]free sex personals[/url] atlanta singles travel http://loveepicentre.com/ free personals des moines iowa
Howdy,
I keep coming to this website[url=http://www.weightrapidloss.com/lose-10-pounds-in-2-weeks-quick-weight-loss-tips].[/url]Plenty of useful information on milano-fever.blogspot.com. Do you pay attention towards your health?. Are you really serious about your weight?. Research indicates that closely 80% of all USA grownups are either fat or weighty[url=http://www.weightrapidloss.com/lose-10-pounds-in-2-weeks-quick-weight-loss-tips].[/url] Hence if you're one of these individuals, you're not alone. Its true that we all can't be like Brad Pitt, Angelina Jolie, Megan Fox, and have sexy and perfect six pack abs. Now next question is how you can achive quick weight loss? [url=http://www.weightrapidloss.com/lose-10-pounds-in-2-weeks-quick-weight-loss-tips]Quick weight loss[/url] is not like piece of cake. You need to improve some of you daily habbits to achive weight loss in short span of time.
About me: I am author of [url=http://www.weightrapidloss.com/lose-10-pounds-in-2-weeks-quick-weight-loss-tips]Quick weight loss tips[/url]. I am also mentor who can help you lose weight quickly. If you do not want to go under painful training program than you may also try [url=http://www.weightrapidloss.com/acai-berry-for-quick-weight-loss]Acai Berry[/url] or [url=http://www.weightrapidloss.com/colon-cleanse-for-weight-loss]Colon Cleansing[/url] for quick weight loss.
breast cancer treatments available in the 1900s [url=http://usadrugstoretoday.com/products/ditropan.htm]ditropan[/url] allina home medical http://usadrugstoretoday.com/products/zyprexa.htm ak mental health parity law http://usadrugstoretoday.com/catalogue/p.htm
co q 10 and diabetes [url=http://usadrugstoretoday.com/products/extreme-thyrocin.htm]extreme thyrocin[/url] weight loss diet pill [url=http://usadrugstoretoday.com/products/kytril.htm]psychology stress graphics images clipart[/url]
female masturbation and orgasm [url=http://usadrugstoretoday.com/products/lynoral.htm]lynoral[/url] childrens health articles http://usadrugstoretoday.com/categories/weibliche-verstarkung.htm dupplex doppler scan of arm to determine throaci outlet syndrome http://usadrugstoretoday.com/products/entocort.htm
psychotic disorder nos diagnosis [url=http://usadrugstoretoday.com/categories/perdida-de-peso.htm]perdida de peso[/url] no prescription cheap gabapentin [url=http://usadrugstoretoday.com/categories/magen-darm.htm]swollen tip of penis diagnosis[/url]
http://healthboard.in/bust/ill-bust-a-head-if-its-bout-gods-past
[url=http://healthboard.in/desyrel/desyrel-50mg]avrage number of teenage deaths a year from drugs[/url] viagra for sale [url=http://healthboard.in/caffeine/long-term-effects-of-caffeine]long term effects of caffeine[/url]
pulsatle drug delivery anticancer http://healthboard.in/desloratadine/desloratadine-picture
[url=http://healthboard.in/buspar/buspar-generic]information on forensic medicine[/url] dollar amount americans pay for illegal drugs [url=http://healthboard.in/budesonide/budesonide-mixed-with-albuterol]budesonide mixed with albuterol[/url]
drugs used for diseases http://healthboard.in/cozaar/november-cozaar-taking-effects-drug-side-diovan-doctor-weaning
[url=http://healthboard.in/cyproheptadine/cyproheptadine-for-felines]mental health nursing in colorado[/url] second most destructive drug [url=http://healthboard.in/calan/calan-porter]calan porter[/url] photos erectile dysfunction pills [url=http://healthboard.in/buspar/withdrawal-buspar]withdrawal buspar[/url]
http://poow.in/zyban/zyban-cheapest
[url=http://poow.in/methocarbamol/methocarbamol-abuse]gleevec drug cancer[/url] drug rehab in new jersey [url=http://poow.in/zyban/zyban-cheapest]zyban cheapest[/url]
drug pricing wac http://poow.in/gaba/avisi-italian-corporation-uganda-gaba-road
[url=http://poow.in/zyban/online-zyban-dreampharmaceuticals-com]how people abuse prescribed drugs[/url] university of colorado pharmacy program [url=http://poow.in/risedronate]risedronate[/url]
fioricet us pharmacy http://poow.in/glaucoma/ipsilateral-glaucoma
[url=http://poow.in/kidney/kidney-diseace]uzoho drugs[/url] fear of pregnancy erectile dysfunction [url=http://poow.in/tramadol/pregnancy-tramadol]pregnancy tramadol[/url] pfizer viagra patent [url=http://poow.in/risperdal/overdose-of-risperdal]overdose of risperdal[/url]
mens designer jackets http://topcitystyle.com/white-navy-blue-on-sale-color75.html nude fashion models [url=http://topcitystyle.com/gaudi-women-brand54.html]ak anne klein[/url] designer consignment online
http://topcitystyle.com/?action=products&product_id=2523 laurens county property search [url=http://topcitystyle.com/men-page94.html]victorian fashion[/url]
zoppa shoes http://topcitystyle.com/xs-t-shirts-for-men-size46.html working conditions in the fashion designing industry [url=http://topcitystyle.com/27-women-size17.html]designer fashions[/url] colombia clothes
http://topcitystyle.com/lavender-dress-shirts-color69.html industrial designers [url=http://topcitystyle.com/takeshy-kurosawa-printed-quot-eight-and--item2552.html]tj max clothes[/url]
netmeeting adult http://theporncollection.in/gay-xxx/x-demon-gay-cigarette-smoking-fetish
[url=http://theporncollection.in/porn-girl/free-granny-porn-movie-galleries]black mamba dildo[/url] big cocks porn photos [url=http://theporncollection.in/gay-boy/how-to-tell-if-a-woman-is-gay]how to tell if a woman is gay[/url]
nextdoor amateur gallery http://theporncollection.in/porn-dvd/watch-videos-of-hardcore-lesibian-porn-for-free
[url=http://theporncollection.in/moms/sexy-moms-old]personnal lubricant[/url] motorized adult tricycles for sale [url=http://theporncollection.in/porn-girl/free-simpson-vs-jetson-porn-pics]free simpson vs jetson porn pics[/url]
iva adult star http://theporncollection.in/gay-love/gay-boys-free-vids
[url=http://theporncollection.in/orgy/roomates-orgy]free adult pooping in diaper[/url] hentai wolf humanoids [url=http://theporncollection.in/mature-xxx/mature-housewife-movies]mature housewife movies[/url]
anal dildo experiments for aids research http://theporncollection.in/lesbian-video/springville-ca-gay-lesbian
[url=http://theporncollection.in/gay-man/gay-motorcycle-racing]xxx adult free[/url] sexy asianwomen [url=http://theporncollection.in/gay-video/gay-teens-fucking]gay teens fucking[/url]
group anal adult pics http://xwe.in/girl-anal/anal-sex-in-bulgaria
[url=http://xwe.in/ass-sex/long-dildo-ass-video]adult cartoons download[/url] german mistress with giant dildo [url=http://xwe.in/fetish/panty-fetish-dating]panty fetish dating[/url]
flash free game hentai sex http://xwe.in/shemales/shemales-blowjobs
[url=http://xwe.in/gay-boy/free-gay-video-glory-hole]anal sex penisbot[/url] that aint sexy [url=http://xwe.in/shemale/shemale-henti]shemale henti[/url]
free long black porn movies http://xwe.in/orgy/orgy-party-photos
[url=http://xwe.in/toon/toon-boom-studio-movies]anal abcess[/url] publishers of books on adult education [url=http://xwe.in/hcg-oral/pictures-of-oral-sex-positions]pictures of oral sex positions[/url]
prostate massage dildo http://xwe.in/handjob/handjob-with-toy
[url=http://xwe.in/ass-sex/long-dildo-ass-video]pass to porn website[/url] sonoma county adult detention facility [url=http://xwe.in/gay-boy/gay-escort-services]gay escort services[/url]
graphics designer resume sample http://www.thefashionhouse.us/women-jackets-amp-sweatshirts-type3.html chanel logo earrings [url=http://www.thefashionhouse.us/dark-red-navy-blue-multicolored-color67.html]bjorn shoes[/url] klein kariba
http://www.thefashionhouse.us/?action=products&product_id=2544 flat metallic shoes [url=http://www.thefashionhouse.us/56-jeans-size20.html]old fashioned surface mount hinges[/url]
sport heart rate monitor [url=http://usadrugstoretoday.com/products/cipro.htm]cipro[/url] american medical schools in the carrebean http://usadrugstoretoday.com/categories/huesos-sanos.htm
county board member on drug charges [url=http://usadrugstoretoday.com/products/sublingual-cialis.htm]sublingual cialis[/url] fda illegal drugs [url=http://usadrugstoretoday.com/products/flagyl-er.htm ]vitamin and mineral interactions [/url] uncontrolled diabetes
morphed muscle stories [url=http://usadrugstoretoday.com/products/aristocort.htm]aristocort[/url] controversial articles on drugs http://usadrugstoretoday.com/categories/erektile-dysfunktion.htm
health insight australia [url=http://usadrugstoretoday.com/products/pletal.htm]pletal[/url] health and wellness trend [url=http://usadrugstoretoday.com/products/study-habits.htm ]jerome medical mjr200l [/url] iui clomid follistim
bodies needed for american medical science [url=http://usadrugstoretoday.com/products/propecia.htm]propecia[/url] prostate cancer incontinent http://usadrugstoretoday.com/products/buspar.htm
calcium loss around a joint and bone [url=http://usadrugstoretoday.com/products/revia.htm]revia[/url] fast food carbohydrate counter [url=http://usadrugstoretoday.com/products/symmetrel.htm ]gloucester county health department septic system maintanance [/url] anti emmetic drugs
three drops of breast milk hardwick [url=http://usadrugstoretoday.com/categories/sante-generale.htm]sante generale[/url] medical billing and coding pay http://usadrugstoretoday.com/catalogue/l.htm
salaries at ims health [url=http://usadrugstoretoday.com/products/tricor.htm]tricor[/url] diagnosis of failed back surgery syndrome [url=http://usadrugstoretoday.com/index.php?lng=fr&cv=eu ]avelox sudden depression [/url] emergency treatments for heart attacks
poems by paul laurence dunbar http://www.thefashionhouse.us/roberto-cavalli-classic-fitted-sweater-for-men--item1159.html heally shoes [url=http://www.thefashionhouse.us/dolce-amp-gabbana-page4.html]traditional middle eastern clothes[/url] dogs clothes
http://www.thefashionhouse.us/black-red-women-color15.html graphic designer jobs [url=http://www.thefashionhouse.us/white-pink-t-shirts-for-men-color34.html]nike track shoes[/url]
tutorial of database designer http://luxefashion.us/purple-multicolored-shirts-color89.html ladies designer fashions [url=http://luxefashion.us/dsquared-shorts-and-capri-brand13.html]conklin fashionns[/url] madeline shoes
http://luxefashion.us/club-cuba-rosanegra-brand88.html fortune fashions and brian segell [url=http://luxefashion.us/blue-red-color83.html]lauren hutton makeup[/url]
best medical institution for arthritis care in northeast usa [url=http://usadrugstoretoday.com/products/plavix.htm]plavix[/url] blood lancet 15 ul http://usadrugstoretoday.com/categories/skin-care.htm
the best hearing enhancement [url=http://usadrugstoretoday.com/products/procalisx.htm]procalisx[/url] sjaastad syndrome [url=http://usadrugstoretoday.com/products/lioresal.htm ]orange pill 95 41 [/url] how to trouble shoot a electric hot water heater
arbour medical center guelph [url=http://usadrugstoretoday.com/products/risperdal.htm]risperdal[/url] dosage for l glutamine for sugar cravings http://usadrugstoretoday.com/products/prednisolone.htm
koman breast cancer [url=http://usadrugstoretoday.com/products/evecare.htm]evecare[/url] ohio department of health coop [url=http://usadrugstoretoday.com/categories/anti-diabetici.htm ]hillary rodham clinton drug video [/url] smoking ban uk pubs
cute clothes for work http://luxefashion.us/light-green-versace-color133.html the service did not respond in a timely fashion [url=http://luxefashion.us/khaki-dark-red-color78.html]stray cats brian setzer goodie two shoes[/url] equity shoes
http://luxefashion.us/leopard-women-s-tops-color176.html designer uniform [url=http://luxefashion.us/grey-black-women-color177.html]geraldine laurent[/url]
fourwinds travel trailer http://xwl.in/flight/google-earth-with-flight-yoke reviews travel
[url=http://xwl.in/cruises/freespirit-cruises]international travel map[/url] claim your two free universal studios tickets etour and travel [url=http://xwl.in/motel/northern-family-motel]northern family motel[/url]
dept of state travel bulletings http://xwl.in/car-rental/cheap-car-rental-manchester
[url=http://xwl.in/flight/kenya-flight-5y-ben]tokyo japan travel[/url] maiden name travel permanent resident [url=http://xwl.in/tourism/hawaii-tourism-information]hawaii tourism information[/url]
travel channel passport to europe http://xwl.in/motel/motel-rates-in-mooresvile-nc travel jerusalem [url=http://xwl.in/airline/non-market-mechanisms-gate-allocate-airline]non market mechanisms gate allocate airline[/url]
harajuku fashion http://topcitystyle.com/on-sale-stretch-jeans-type2.html hot girls taking off their clothes [url=http://topcitystyle.com/?action=products&product_id=1992]chanel islamic word dress[/url] lauren christine monsig
http://topcitystyle.com/s-polo-shirts-size10.html campbell soup kids in wooden shoes [url=http://topcitystyle.com/versace-sweater-brand1.html]sag harbor clothes[/url]
joker stumble card site http://xwn.in/blackjack_blackjack-reindhart-kuhkri history of lottery in california
[url=http://xwn.in/casino-online_montecito-casino]online casino site in uk[/url] powerball lottery winner [url=http://xwn.in/online-casino_sams-town-casino]sams town casino[/url]
better betting http://xwn.in/lottery_nebraska-lottery-powerball
[url=http://xwn.in/poker-online_how-to-hack-video-poker-machines]bus to tunica casino[/url] blackjack casino gambling free [url=http://xwn.in/blackjack_probability-of-winning-in-blackjack]probability of winning in blackjack[/url]
conformity the lottery shirley jackson http://xwn.in/slot_bridge-media-slot gambling facts and figures australia today [url=http://xwn.in/jokers_jokers-big]jokers big[/url]
vegas casinos http://lwv.in/poker-online/poker-snoopy the journal of gambling business and economics
[url=http://lwv.in/keno/free-offline-keno-downloads]free lottery wheels and wheeling systems[/url] excalibur hotel and casino reviews [url=http://lwv.in/online-casinos/ubicacion-de-los-casinos-en-italia]ubicacion de los casinos en italia[/url]
john b gambling http://lwv.in/poker-online/video-poker-playing-tips-and-strategies
[url=http://lwv.in/slot/how-to-win-money-at-a-slot-machine-everytime]gambling casino munich[/url] oregon state lottery [url=http://lwv.in/blackjack/internet-blackjack-free-online-casinos]internet blackjack free online casinos[/url]
casinos near mountain home idaho http://lwv.in/jokers/showtime-a-pair-of-jokers conneticut casinos [url=http://lwv.in/slots/camera-bag-with-6-lens-slots]camera bag with 6 lens slots[/url]
ronin warriors movie [url=http://moviestrawberry.com/films/film_lac_des_morts_vivants_le/]lac des morts vivants le[/url] movie torrent mp3 http://moviestrawberry.com/films/film_ghosts_of_goldfield/ movie the eleventh hour
jack ass the movie 2 [url=http://moviestrawberry.com/films/film_wind_river/]wind river[/url] scarlett johansson ass movie http://moviestrawberry.com/films/film_kids_in_america/ showcase movie theaters
movie soundtrack cds [url=http://moviestrawberry.com/films/film_moving_mcallister/]moving mcallister[/url] ironman movie trailer
movie with adolescent in the title [url=http://moviestrawberry.com/films/film_bridge_of_dragons/]bridge of dragons[/url] story of a beautiful mind movie http://moviestrawberry.com/films/film_the_mummy_returns/ movie bridge to terebithia
movie theme song mp3 free [url=http://moviestrawberry.com/films/film_sugarhouse/]sugarhouse[/url] fourth resident evil movie http://moviestrawberry.com/films/film_shocker/ old forge movie theater
music from the movie beautiful girls [url=http://moviestrawberry.com/films/film_fright_night/]fright night[/url] movie theather goldsboro nc http://moviestrawberry.com/films/film_army_of_darkness/ false partner movie fake
bottle slingers the movie [url=http://moviestrawberry.com/films/film_harlequin_70/]harlequin 70[/url] movie production human resources italy michele miriello http://moviestrawberry.com/films/film_the_seventh_stream/ get rich or die tryin movie
a new leaf movie [url=http://moviestrawberry.com/films/film_the_invisible_man/]the invisible man[/url] movie theaters in louisville kentucky
buuba ho tep movie trailer [url=http://moviestrawberry.com/films/film_the_fox_and_the_hound/]the fox and the hound[/url] pretty woman movie http://moviestrawberry.com/films/film_me_and_you_and_everyone_we_know/ horse wisperer movie
movie casts [url=http://moviestrawberry.com/films/film_duel/]duel[/url] free 3gp porn movie clips http://moviestrawberry.com/films/film_the_pink_conspiracy/ leon movie
From shoulders down with! Good riddance! The better!
[url=http://www.realcazinoz.com]casino[/url], also known as settled casinos or Internet casinos, are online versions of unwritten ("buddy and mortar") casinos. Online casinos franchise gamblers to filch up and wager on casino games all at large the Internet.
Online casinos generally fix aside on the person base odds and payback percentages that are comparable to land-based casinos. Some online casinos bid pro on higher payback percentages as a pharmaceutical looking as a specific on the side of sulcus contraption games, and some bruit around payout part audits on their websites. Assuming that the online casino is using an meetly programmed unsystematic theatre troupe generator, catalogue games like blackjack clothed an established congress edge. The payout provide with vocation of these games are established via the rules of the game.
Innumerable online casinos include out effectively or strive their software from companies like Microgaming, Realtime Gaming, Playtech, Cosmopolitan Prank Technology and CryptoLogic Inc.
Post a Comment